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With Heesemann's comprehensive maintenance and service offering, you gain not only technical stability but also significant economic advantages. Whether inspections, spare parts, digital support, or upgrades – our service ensures your machines are always ready for operation.
Regular Maintenance & Inspection
Long-term precision starts with preventive care.
Regular maintenance by our service technicians is the foundation for reliable sanding processes and predictable production safety.
- Annual inspection by certified Heesemann technicians
- Low flat rate – offset against service or installation work
- Minimisation of machine downtime
- Early detection and prevention of damage
- Cost efficiency through plannable maintenance cycles
- 5% loyalty bonus on all maintenance and installation services
- Maximum production safety and long-term value retention
Original Spare Parts & Maintenance Kits
Only original is optimal.
For best sanding results and maximum service life, we use exclusively genuine Heesemann parts.
- Original parts with identical quality to new machines
- High availability – including for older machine generations
- Parts sourced directly from the manufacturer or long-term partners
- Volume discounts thanks to direct manufacturer access
- Fully matched maintenance kits for aggregates, workpiece detection, and transport
- Up to 15% savings through set pricing
Digital Services & Remote Support
Real-time service – without waiting.
A small error message, a major impact? With Heesemann Virtual Service, we resolve issues before they cause downtime.
Virtual Service Solution
Live image transmission via smartphone or tablet → direct fault diagnosis with our technicians.
Online Service Package
Secure connection to your machine → remote access for analysis, optimisation, and software updates.
- Faster troubleshooting without on-site visits
- System diagnostics and machine parameter optimisation
- Software updates and feature upgrades online
- Minimal downtime, maximum efficiency
- Cost savings through fewer on-site deployments
Machine Upgrade & Modernisation (Rebuild)
It doesn't have to be new – just like new.
Many Heesemann machines run reliably for decades. A targeted upgrade extends their service life and boosts productivity – without the cost of a new machine.
Rebuild Services at a Glance
- Replacement of individual components (e.g. control unit, operating panel, software)
- Partial or complete overhaul for machines manufactured from 1995 onwards
- Visual and technical modernisation
- Alignment with current safety and efficiency standards
Your benefit: You extend the operational reliability of your system for many more years – economical, sustainable, efficient.
Knowledge & Safety
Expertise secures quality.
Our training courses help you harness the full potential of your machine.
- Selection of the right aggregate and matching abrasives
- Calibrating, structuring, effect sanding
- Optimal sanding programmes for special applications
- Error prevention & machine cleaning
- Cross-sanding & pressure beam – correct application
Objective: Your team learns to use Heesemann technology efficiently and with minimal material waste.
Safety Solutions & Accessories
Automatic Door Interlock
Meets current safety standards, protecting both personnel and machine.
Workpiece Inspection Light
Magnetically mounted, flexibly positionable – perfect visibility when inspecting workpieces.
Intelligent Tool Management
Digital, precise, sustainable.
Heesemann's tool management system monitors your sanding tools automatically.
- Automatic detection of tools in use & wear level
- Optimal utilisation of sanding belt service life
- Safety through programme compatibility checks
- Cost reduction through full utilisation of every sanding belt
- Sustainability through reduced material waste
FAQ – Machine Maintenance
How often should a Heesemann machine be serviced?
Once a year by our service technicians – depending on usage intensity and material type. Regular inspections secure precision and prevent unplanned downtime.
What happens if I use non-original spare parts?
The warranty becomes void and performance can be permanently impaired. Genuine Heesemann parts guarantee the same quality as new machines.
Can older machines also be modernised?
Yes, rebuild programmes are available for machines manufactured from 1995 onwards. From individual components to a full overhaul – we find the right solution for your system.
How does the virtual service work?
You establish a connection via smartphone or the Online Service Package. Our technicians guide you live to a solution – without waiting for an on-site appointment.
