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Through a comprehensive range of maintenance services, we guarantee our customers a high level of utilization with a very good price-performance ratio. With further consulting services, such as comprehensive upgrades, we help our customers to continuously improve their productivity. We can even supply 40 or 50-year-old machines with spare parts or bring them up to date with the latest technology thanks to Heesemann Rebuild.
Thanks to our numerous service centers around the world, we not only provide excellent service in the shortest possible time. You can also purchase all wear and spare parts directly from us. You benefit in many ways: Optimum process reliability through OEM quality, highly trained and experienced fitters, practical subscription service for wear parts and a loyalty program that improves your special conditions with every order. Service makes the difference!
Our service team is available to customers even after delivery, offering comprehensive maintenance services and consulting services such as upgrades to increase productivity. We also supply old machines with spare parts or bring them up to date thanks to Heesemann Rebuild. With numerous service centers worldwide, we offer excellent and fast service as well as original spare parts. Our services include OEM quality, experienced fitters, consumables subscriptions, and a loyalty program. Our goal is to offer future-oriented service products that go beyond the traditional service and spare parts business.
Services are a decisive factor in the life of a machine and are becoming increasingly important. Our goal is to develop future-oriented service products that go far beyond the traditional service and spare parts business and thus offer our customers our problem-solving expertise.
The magnetic workpiece inspection lamp from Heesemann is available for HSM Compact, HSM New Edition and MFA Impression machine types built in 2024 and can be ordered or retrofitted with immediate effect.
Know-how as a success factor: Using sanding technology correctly for the best results.
Get the best out of your machine by deepening your knowledge of the technology and thus exploiting its enormous potential.
Loyalty pays off.
Benefit from our bonus program for spare and wear parts — as sales increase, your discount increases!
Your benefits:
Make optimal use of sanding tools and thus save costs sustainably. Tool management manages the sanding tools used.
Occupational safety comes first.
Machine doors may only be opened after the machine has completely stopped. To do this, equip the automatic door lock from Heesemann to.
Details & your benefits:
Only a well-maintained machine offers the best results in the long term.
Secure regular maintenance at attractive conditions.Benefit from our bonus program for spare and wear parts — your discount increases as sales increase!
Your benefits:
Solving problems in real time.
Even minor error messages or application errors can mean that your sanding unit is not ready for use. It can often take hours or even days for a service employee to be on site due to distance and availability. That can really cost money! However, this can be avoided — with virtual solutions from Heesemann.
Heesemann Virtual Service Solution enables fault diagnosis and problem resolution in real time. All you need is a smartphone or tablet. This allows you to send us a live image, and together with our technicians, we analyse the situation online, identify sources of error and guide you step by step to a solution. Marking on the screen or transmitting documents is easy and immediate. As a result, our service employees are available for you virtually any time and thus minimize your downtime.
Heesemann offers another solution Online service package. In doing so, we establish a secure connection with your system, and after the connection has been established, our service expert can see all relevant data about your machine. This allows him to diagnose processes and influence all functions without being on site — even during ongoing production.
Your benefits:
It doesn't always have to be a new machine. But no one should notice that but you.
Heesemann sanding machines are an investment for eternity. Machines that have been in use by our customers for 30 years or longer are not uncommon at Heesemann. Even though they would in principle run for many more years, a “new look” is also good for these machines. But it doesn't have to be a new machine right away. It's almost new too: Heesemann Rebuild.
With Heesemann Rebuild, you can choose the degree of renewal: from replacing individual elements, such as the control system, to a complete general overhaul of your Heesemann, anything is possible (feasible for machines built in 1995-2012).
Your advantage: You guarantee the production reliability of your machine for many more years and minimize the risk of complete failure.
Our service team will be happy to provide you with further information on the conversion time and costs for your specific machine configuration: service@heesemann.de
Replacement of all control components, such as the machine controller, pressure bar card and operator terminal — for a machine like new!
The general overhaul is available in three different upgrade stages. All packages include a new controller and its components (= electrical rebuild) as well as a 12-month warranty on all new parts.
Only original is optimal.
Rely on Heesemann's service and spare parts. Because there is nothing better than the original for excellent sanding results. All services, maintenance offers and spare and wear parts are available directly from us at significantly improved conditions. As a manufacturer, we pass on the volume discounts that we receive from our suppliers directly to you. For example, you can get the original sanding kits and disc brushes from our long-standing partner FlexTrim directly from us. Only when combined with powerful units and high-quality brush tools, do excellent processing results result.
maintenance kits
Our experts have put together special maintenance kits for units, workpiece recognition or transportation for you. In this way, you get original spare parts as a complete package at an attractive price and can thus save up to 15%. The packages are perfectly tailored to your machine and contain only original manufacturer-quality spare parts, such as steel plates, gearshift levers or radiation pipes.
For maximum machine availability:
To reduce any downtime of your Heesemann machines to a minimum, we offer a high availability of original spare parts. These meet the strict requirements for functionality and durability and are either manufactured directly in our company or by selected suppliers we trust. Original Heesemann spare parts are no different from the parts installed in new machines. They therefore offer perfect product safety, maximum machine availability and ensure that you retain the value of your Heesemann in the long term. And since we know how durable a Heesemann is, we of course also have spare parts available for older generations of machines.
Ensure maximum operational safety and optimum sanding results with regular maintenance of your Heesemann. Heesemann machines are known for their robust construction and durability. Some of our systems have been in operation for up to 30 years without significant disruptions. We rely on the good quality of our machines and therefore offer you a extended warranty of up to 48 months. And the good thing about it: the degree is for you completely free! You will only be charged for service assignments and wear parts.
Requirements for graduation:
When inspecting the machine, our experienced service technicians will be happy to share tips & tricks with you and — if possible — train your operators. Only a well-maintained machine offers the best possible results in the long term. The warranty extension thus offers long-term protection and protects you against expensive machine failures. Talk to us: service@heesemann.de
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